Bosta UK Customer Development Manager

Join us as a Customer Development Manager – Drive Growth, Build Relationships, Make Impact!

Are you a driven sales professional who thrives on building lasting customer relationships and delivering real results? At Bosta UK, we’re on a mission to double our revenue in five years – and we want you to help make that happen.

What you’ll do

As a Customer Development Manager, you’ll play a key role in growing our business with both new and existing customers – especially installers and professional end-users. You'll work closely with your sales colleagues and Market Development Managers to build customer loyalty, grow accounts, and contribute to our long-term growth.

Your main objectives

• Achieve annual sales and margin targets.

• Drive action plans to grow share of wallet and reduce churn.

• Support our 5-year revenue growth strategy.

What you'll be responsible for

• Develop and execute sales plans with the team.

• Guide prospects through the full sales funnel.

• Collaborate with Market Development Managers to drive repeat business and customer growth.

Your day-to-day

• Proactively support the local team with strategic, relationship-based selling.

• Use the Bosta UK 8 Question Plan to understand customer needs, position solutions, and close deals.

• Connect with customers via phone, email, and video calls.

• Make the most of our webshop to handle enquiries and orders efficiently.

• Identify and escalate field sales opportunities to the outside sales team.

• Participate in regular team reviews and planning.

• Professional with a recent degree in Business or a related field.

• 1–3 years of recent and relevant experience in sales, inside sales, or a similar role.

• Career-minded, IT-savvy team player with a passion for achieving results and the tenacity to succeed.

• Proficiency in using Customer Relationship Management (CRM) software.

• Proven ability to generate leads, qualify prospects, and manage the early stages of the sales pipeline.

• Excellent verbal and written communication skills.

• Solid product knowledge and the ability to convey product value to potential customers.

• Strong analytical skills to assess sales data, lead quality, and pipeline performance.

• Strong organizational skills with the ability to manage multiple leads and tasks simultaneously.

• Customer-oriented mindset focused on building and maintaining relationships.

• Practical and/or technical knowledge of water piping systems is a plus.

HAVE WE GOT YOUR ATTENTION? If your application is selected for progression, we will contact you to for an interview which may take place over the phone or via video call. If you reach second interview stage, further details of how it will take place will be given at the time.

LIKE TO KNOW MORE? Do you have any questions about the vacancy or want more information? Then call us on 01284 716580. Bosta UK, Reflection House, Olding Road, Bury St Edmunds IP33 3TA www.bosta.com